Q.How do I look up the status of my order?
A. You may check the status of your order at anytime by clicking on the "Orders" link at the top right of the page.
Q.When will my order arrive?
A. Order arrival time can be estimated with this simple calculation: (Processing Time) + (Shipping Method Chosen) = Estimated Delivery Date. Processing time for non-custom items is 1-2 business days. For custom items, including items ordered in our "Custom Colors" category and custom cake toppers have a processing time of 5-8 business days before they ship.
Q.How much is shipping?
A. We offer three different flat rate shipping methods. Standard shipping - $6.95, Two-day delivery - $23.95, Next day delivery - $34.95.
Q. How do I return an item?
A. Please read our returns page at the following link: Click Here