• Has my order shipped? Lookup order here
• I need to return an item. Returns policy
• My order says "picking", what does this mean? - This means that your order is still processing and will ship soon.
• How can I find out the size of an item? - Email us which item at info@serendipitytiaras.com.
• Can I order over the phone? - Yes, however, we prefer that customers place their order online to ensure accuracy in the items being purchased and shipping information.

Have a general question? Email us! Responses are typically very fast as the emails are monitored throughout the day. For instant support, click above for Live Chat.